We strive to make every customer a happy one with quality fabrics & services.
Nevertheless, we offer a 7 day exchange agreement for damaged fabrics and notions.
We strongly suggest that you purchase as many swatches as needed before placing an order for the actual material.
If the product is damaged or wrong item received due to Haute Kommodity Fabrics mistake we will replace it for you after the item is returned to us.
The product may be exchange for a store credit if the item is damaged.
If you were sent the wrong product it can be exchanged for the correct item or one of the same or lesser value; difference can be paid.
If wrong fabric or item is ordered by customer it can be returned (5 yards or more) to us for a store credit and a 15% restocking fee.
A cut or used product will not be eligible for return or exchange.
Sale items are final sale, no return or exchange.
You can purchase as many fabric swatches as you need.
Each swatch will be 3 by 3 inches
Each swatch will be $1-$3 based on fabric swatch needed plus shipping.
Sample orders are all non-refundable.
Haute Kommodity Fabrics orders ship directly from Baltimore, Maryland, USA.
All orders are processed in the order it is received.
All shipping fees are based on weight and location
All in stock products will ship in 1-2 business days.
We ship via USPS priority mail (1-3 business days), priority express mail (1 business day), priority mail international (6-10 business days), and priority express international (3-5 business days).
We are not responsible for items that are lost, stolen, or damaged in transit but we will work with carrier to rectify the problem.
Order pick up
All customers that have chosen the pick up option at check out will wait to receive an email confirming that their order is ready to be picked up.
All orders placed by 4:00pm can be picked up same day Tuesday - Friday.
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