Return/Exchange Policy

We strive to make every customer a happy one with quality fabrics & services.

Nevertheless, we offer a 7 day exchange agreement for damaged fabrics and notions.

We strongly suggest that you purchase as many swatches as needed before placing an order for the actual material.

If the product is damaged or wrong item received due to Haute Kommodity Fabrics mistake we will replace it for you after the item is returned to us.

The product may be exchange for a store credit if the item is damaged.

If you were sent the wrong product it can be exchanged for the correct item or one of the same or lesser value; difference can be paid.

If wrong fabric or item is ordered by customer it can be returned (5 yards or more) to us for a store credit and a 15% restocking fee.

A cut or used product will not be eligible for return or exchange.

Sale items are final sale, no return or exchange.

 

Sample/Swatch Policy

You can purchase as many fabric swatches as you need.

Each swatch will be 3 by 3 inches

Each swatch will be $1-$3 based on fabric swatch needed plus shipping.

Sample orders are all non-refundable.

 

Shipping Policy

Haute Kommodity Fabrics orders ship directly from Baltimore, Maryland, USA.

All orders are processed in the order it is received.

All shipping fees are based on weight and location

All in stock products will ship in 1-2 business days.

We ship via USPS priority mail (1-3 business days), priority express mail (1 business day), priority mail international (6-10 business days), and priority express international (3-5 business days).

We are not responsible for items that are lost, stolen, or damaged in transit but we will work with carrier to rectify the problem.

Order pick up

All customers that have chosen the pick up option at check out will wait to receive an email confirming that their order is ready to be picked up.

All orders placed by 4:00pm can be picked up same day Tuesday - Friday. 

Privacy Policy Terms & Conditions

 Haute Kommodity Fabrics collects information that you provide to us or that we learn about you from your use of our website. We receive and store information you enter on our website or give to us in any other way. For example, you may provide information to us when you register with our website, sign-in, search, add items to your shopping cart, pay for an item, participate in a survey, contest or promotion, or communicate with our customer service. As a result of those actions, you might supply us with such information as your name, address, phone number, email address, payment card information and product preferences.

Security

We are committed to ensuring that your information is secure. We take precautions, including the use of encryption technologies and authentication tools, to protect the security of your personal information and to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.

Terms

You understand and accept that all information, data, text, software, photographs, graphics, message or other material appearing on this Site (collectively, 'Content') are owned by Haute Kommodity Styles. You are prohibited from using any content within this website without the written consent of Haute Kommodity Fabrics and its partners. Except as otherwise stated herein, none of the material may be reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or copied in any form or by any means, without the prior written permission of Haute Kommodity Fabrics. You may not, without Haute Kommodity Fabrics’ written permission; 'mirror' any material contained on this Site or any other server. Any permission granted herein terminates automatically without further notice if you breach any of the above terms. Upon such termination, you agree to immediately destroy any downloaded and/or printed materials. Any unauthorized use of any material contained on this Site may violate domestic and/or international copyright laws, the laws of privacy and publicity, and communications regulations and statutes.